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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katrina Powell

May 19, 2026

5  out of  5
rating by Katrina Powell
"Gary was wonderful with getting me covered under better coverage at a lower rate themthen I was paying and I wasn't offered a bundle package with my last insurance. Gary took his time and explained all of my coverage and what it entailed. Thank you Gary."
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eli redd

May 19, 2026

5  out of  5
rating by eli redd
"I had a pleasure meeting, Mr. Gary, who is a wonderful gentleman who took his time and went over my whole policy very patient with me and got to know me as a person a lot of insurance companies they don’t get to know their clients and that’s one thing that I love about Gary, he also gave me a nice quote on my cars helped me save money so with all of that I’m very grateful to have him as a insurance agent"
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Madelyn Zwick

May 18, 2026

5  out of  5
rating by Madelyn Zwick
"I had an amazing experience working with my State Farm agent, Jon. He went above and beyond to help me find coverage that fit my needs and my budget, which I truly appreciated. Insurance can feel overwhelming, but he made the entire process easy, stress-free, and actually enjoyable. He was incredibly friendly, respectful, patient, and took the time to answer all of my questions without ever making me feel rushed. Most importantly, he was able to get me an affordable rate with great coverage, something I honestly wasn’t expecting. It’s rare to find someone who genuinely cares about helping people and provides this level of customer service. I highly recommend him to anyone looking for insurance and wanting to work with someone trustworthy, knowledgeable, and professional!"
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eyad salawdeh

May 17, 2026

5  out of  5
rating by eyad salawdeh
"Brandon at Doug Zeigler State Farm helped me so much with my car insurance. He even helped me get a great price! I absolutely loved the service and the assistance he provided."
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Brandon was able to help you find great car insurance at a great price. Providing excellent service is our top priority, and your kind words mean a lot to our team. We look forward to continuing to assist you in the future!"
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Andre Lewis

May 14, 2026

5  out of  5
rating by Andre Lewis
"Hard working man!!!!!!!! He cares"
We responded:
"Thank you so much for your enthusiastic feedback! We’re glad to hear that you recognize the hard work and care. We truly appreciate your support!"
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Timothy Combs

May 13, 2026

5  out of  5
rating by Timothy Combs
"Brandon was very helpful and friendly, he answered all my questions and made me feel comfortable with the car and renters insurance."
We responded:
"Thank you so much for the 5-star rating! We really appreciate your support of Doug Zeigler State Farm Mason and look forward to serving you again."
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Matthew Clarke

May 13, 2026

5  out of  5
rating by Matthew Clarke
"Worked with Brandon and he was awesome answered everything possible and got me covered greatly. Highly recommended"
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Jody Wenglin

May 13, 2026

5  out of  5
rating by Jody Wenglin
"Jon went above and beyond to make changing my auto policy. I had recently move from out of state and he made the transition so easy!"
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William Harris

May 12, 2026

5  out of  5
rating by William Harris
"Gary did a great job and a very complete review of all of our policies which has been way overdue."
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samuel mulinix

May 11, 2026

5  out of  5
rating by samuel mulinix
"Great guy"
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Jim Williams

May 11, 2026

5  out of  5
rating by Jim Williams
"Gary was awesome!!!"
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Ramon Gonzales

May 8, 2026

5  out of  5
rating by Ramon Gonzales
"I’m very glad to have an insurance carrier like State Farm in Xenia. There staff has always been very prompt and accurate in all aspects On what I have to do with my insurance. Also their staff has always been very friendly and polite when I discuss business with them. Which is a very big plus in my books. Doug Ziegler has a good team working for him. Thank you ."
We responded:
"Thank you for your kind words and continued trust in our offices in Xenia and Mason. We’re glad to hear that our team have consistently provided prompt, accurate, and friendly service. Your satisfaction means a lot to us, and we look forward to assisting you with all your insurance needs. "
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Ms Shaunie

May 7, 2026

5  out of  5
rating by Ms Shaunie
"Gary was amazing with helping with a new insurance policy and switching from progressive. He’s extremely nice and helpful!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Gary was able to assist you smoothly with your new insurance policy and the switch from Progressive. We appreciate your kind words and look forward to serving you again!"
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elsy ledezma

May 6, 2026

5  out of  5
rating by elsy ledezma
"Mr. Brandon is very kind, excellent work"
We responded:
"Elsy, Thank you for your kind words! We’re delighted to hear that Mr. Brandon provided excellent service. We appreciate your support and look forward to assisting you again in the future at Doug Zeigler State Farm Mason!"
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Barbara Stanley

May 4, 2026

5  out of  5
rating by Barbara Stanley
"I would like to share that I have been a customer of State Farm for over 40 years. I’ve had trouble the last few years with a prior agent and just a few months ago, switched overr to Doug Ziegler Office at Mason Ohio. I want to express my complete gratitude and appreciation for Brandon who has been my main contact person in this office He has not only been extremely kind, but also extremely helpful in reviewing my policies and my coverage, and assisting me with making a claim that I had forgotten that I even had coverage on In regards to my hot water tank Needing to be replace. Brandon has went above and beyond expectations and I look forward to continuing to work with Brandon for many years to come. So I am absolutely recommending to anyone who is not happy with their agent at State Farm to make this connection as I did. You won’t be disappointed Thank you again Brandon for everything!"
We responded:
"Barbara, Thank you so much for sharing your experience and for your loyalty to State Farm over the past 40 years. We are thrilled to hear that Brandon has been able to provide you with the exceptional service and support you deserve. It’s wonderful to know he went above and beyond to assist you, especially with your recent claim. We truly appreciate your recommendation and look forward to continuing to serve you for many years to come. Thanks again for your kind words and choosing Doug Zeigler State Farm Mason."
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SETH RATLIFF

May 4, 2026

5  out of  5
rating by SETH RATLIFF
"I've had Doug Zeigler State Farm for years and I couldn't be happier with the service! I spoke with Melissa Howard and she was very helpful with a quote for new insurance! Highly recommend this office!"
We responded:
"Thank you so much for your kind words and for being a valued customer of Doug Zeigler State Farm! We’re glad to hear that Melissa was able to assist you with your insurance quote and provide helpful service. Your recommendation means a lot to us, and we look forward to continuing to support your insurance needs!"
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Dia Anderson

May 1, 2026

5  out of  5
rating by Dia Anderson
"I contacted Steve about purchasing car insurance and not only was he prompt, he had the best patience! I am thankful for Steve."
We responded:
"Thank you so much for your kind words, Dia! We're thrilled to hear that Steve was prompt and patient throughout your car insurance purchase. We truly appreciate your trust and are here whenever you need us. Thanks again for choosing Doug Zeigler State Farm in Mason!"
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Kaitlyn Johnson

May 1, 2026

5  out of  5
rating by Kaitlyn Johnson
"Doug was amazing!! Very helpful and informative!"
We responded:
"Kaitlyn, Thank you so much for your kind words! We’re thrilled to hear that Doug was helpful and informative. If you ever need anything else, feel free to reach out to our team at Doug Zeigler State Farm!"
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Mohamad Abdul halim

May 1, 2026

5  out of  5
rating by Mohamad Abdul halim
"I had an amazing experience working with Brandon! He helped me secure car insurance quickly and explained everything in such a clear and professional way. He covered all the details in a very short time without missing anything. What truly surprised me was the price — it was shocking (in the best way). I ended up paying nearly half of what I was paying with my previous insurance company. Highly recommend Brandon if you’re looking for someone knowledgeable, efficient, and who can actually save you money!"
We responded:
"Thank you so much for sharing your amazing experience! We’re delighted to hear that Brandon provided clear, professional, and efficient service — and that you were pleasantly surprised by the savings. Your recommendation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!"
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Brian Krebs

April 30, 2026

5  out of  5
rating by Brian Krebs
"Paula was very thorough in seeing where we could save money and honest in situations that would not have been beneficial. Random bonus: I have a new place to go fishing that she told me about! Very excited and confident to work with them going forward."
We responded:
"Thank you for your thoughtful review! We’re so glad Paula could help you find savings and provide honest advice. It’s great to hear about the new fishing spot tip — we love sharing those little extras! We look forward to continuing to work with you and providing the best service possible."
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Sean

April 29, 2026

5  out of  5
rating by Sean
"Jon made getting auto insurance extremely quick and easy! The pricing was also very reasonable. Could not have had a smoother experience!"
We responded:
"Thank you for your kind words! We’re happy to hear that Jon made the auto insurance process quick and easy, and that you found the pricing reasonable. We appreciate your feedback and look forward to serving you again in the future! "
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Lance Parsons

April 29, 2026

5  out of  5
rating by Lance Parsons
"Gary was great to work with. He was very professional and friendly."
We responded:
"Lance, Thank you for your kind feedback! We’re glad to hear that Gary provided professional and friendly service. We appreciate your support and look forward to assisting you again in the future!"
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Gilbert El Hajj

April 29, 2026

5  out of  5
rating by Gilbert El Hajj
"Gary was very helpful and he answered all my questions! Contact him and he will for sure help you!"
We responded:
"Thank you for the great review! We’re happy to hear that Gary was helpful and answered all your questions. We’ll be sure to pass along your kind words to him. If you need anything else, don’t hesitate to reach out!"
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Mike Day

April 29, 2026

5  out of  5
rating by Mike Day
"Gary Gries was awesome! I was with Progressive for many years, called Gary and he was able to get me a MUCH better/lower insurance rate on my 2 vehicles saving me almost $600.00 a year. I couldn't be happier. Gary was very articulate, explained everything and I would recommend him to anyone in need of better insurance rates."
We responded:
"Thank you so much for your kind words, Mike! We’re thrilled to hear that Gary was able to help you save significantly on your insurance and provide clear, helpful guidance throughout the process. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs. Thanks again for choosing Doug Zeigler State Farm in Mason!"
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Mekonnen Mengesha

April 28, 2026

5  out of  5
rating by Mekonnen Mengesha
"I appreciate Gary For all his help me"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gary was able to assist you. We’ll be sure to pass along your appreciation to him. If you need any further help, please don’t hesitate to reach out!"