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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Maddock

January 14, 2026

5  out of  5
rating by Paul Maddock
"I’m very happy since I have changed my agent to Doug Ziegler. My annual insurance coverage review with Steve Brunner went extremely well."
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Sophie Lindholm

January 14, 2026

4  out of  5
rating by Sophie Lindholm
"Jen was incredibly helpful! made my life so much easier!! so glad we’re working with state farm!"
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Krista smith

January 13, 2026

5  out of  5
rating by Krista smith
"Gary went above and beyond to help me get a cheaper insurance policy! The whole set up from start to finish was easy, fast, and friendly! He is very accomplished in his work for sure, I'm thankful to have a local insurance company willing to help me save money and time. Gary also has outstanding customer service 😁 if I could go above 5 stars, he'd get 10!"
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Margaret Guice

January 12, 2026

5  out of  5
rating by Margaret Guice
"Speaking with Jen put my mind at ease as she is very knowledgeable and easy to communicate with"
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Karen Suttles

January 12, 2026

5  out of  5
rating by Karen Suttles
"I've been with State Farm for a few years now without incident. Last year, unfortunately I was in a car accident, I immediately reached out to my agent. To my relief, that's all I had to do. They took care of my tow truck and rental needs. All worked out very well. I called to renew my insurance this morning, my agent Brandon told me he could save me money. Of course, I was pleased to hear that. He told me if I bundled my insurance I'd save money on my car insurance. He went through some quotes, and was able to find a bundle plan that actually did save me money as well as insure my property along with my car. I am very pleased, and will definitely continue my business with them. Thanks, a lot Brandon. Give them a call, they'll definitely work to get you insured and save you money."
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Catherine Swan

January 12, 2026

5  out of  5
rating by Catherine Swan
"Highly recommend! Don’t hesitate to get a quote. Gary took the time to make sure I had the coverage I needed at a good price. Gary helped each step of the way from my questions to support canceling my existing policy. Working with a real person through this process is unmatched. Thanks Gary!"
We responded:
"Thank you so much for your glowing recommendation! We're thrilled to hear that Gary provided attentive support every step of the way and made the process easy for you. We pride ourselves on offering personalized service, and it’s wonderful to know that made a difference. We appreciate your trust and look forward to assisting you in the future!"
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Jeremy Schroer

January 9, 2026

5  out of  5
rating by Jeremy Schroer
"The staff is always helpful and very friendly!"
We responded:
"We're delighted to hear that our staff consistently provides helpful and friendly service. We look forward to serving you again soon!"
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Nabeel Hajmeer

January 7, 2026

5  out of  5
rating by Nabeel Hajmeer
"Very helpful, fast and a great price too! Thank you Branden!"
We responded:
"Thank you for your wonderful feedback! We're glad Branden could provide helpful and fast service at a great price. We appreciate your support!"
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Ed Perry

January 6, 2026

5  out of  5
rating by Ed Perry
"Jen saved the day!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jen was able to save the day. We'll be sure to pass along your praise to her!"
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Joe DiGennaro

December 31, 2025

5  out of  5
rating by Joe DiGennaro
"Ben was extremely helpful today and took care of everything I needed"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ben was able to assist you and take care of everything you needed. If you ever need help again, don't hesitate to reach out!"
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Roger Jones

December 30, 2025

5  out of  5
rating by Roger Jones
"Steve @ STATE FARM ( Doug Ziegler’s Agency) really makes INSURANCE choosing, a MUCH MORE pleasant experience than one, dreads it to be! Very pleased to have him, assisting me!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Steve at our State Farm Agency made your insurance experience pleasant and stress-free. We appreciate your trust and look forward to continuing to assist you!"
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mehmet acikalin

December 30, 2025

5  out of  5
rating by mehmet acikalin
"State Farm insurance offers packages that meet all your needs and guarantees affordable prices. My insurance agent is also very knowledgeable and helpful; I thank him for that. I've been working with them for many years and I'm very satisfied. Thank you, Mr. Ben."
We responded:
"Mehmet, Thank you for your wonderful feedback! We're glad to hear that Ben has provided you with knowledgeable and helpful service over the years. At State Farm, we’re committed to offering insurance packages that meet your needs at affordable prices. We truly appreciate your loyalty and look forward to continuing to serve you!"
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Regan Flory

December 30, 2025

5  out of  5
rating by Regan Flory
"Ben was very helpful today!"
We responded:
"Thank you for your kind words, Regan! We're happy to hear that Ben was able to assist you today. If you have any more questions or need further help, feel free to reach out anytime!"
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Phil Wyatt

December 30, 2025

5  out of  5
rating by Phil Wyatt
"I recently moved from California to Ohio and was in need of a new State Farm agent. My son recommended Doug Zeigler’s office, and I have been very pleased with the service I have received. I’ve been assisted by Jen Wells, and she has been very helpful and efficient in setting up coverage for my new home and car. It’s been a pleasure to work with Jen, and I appreciate her efforts in making this part of my transition a very smooth one."
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Jen here at our State Farm office made your transition from California to Ohio smooth and stress-free. Providing helpful and efficient service is our priority, and we're glad Jen could assist you with your home and car insurance coverage. We appreciate your trust and look forward to serving you in the future! Welcome to Ohio!"
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Rhonda Godbey

December 30, 2025

5  out of  5
rating by Rhonda Godbey
"Place best insurance Ing covered highly recommended Ben is awesome"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jakobi Price

December 24, 2025

5  out of  5
rating by Jakobi Price
"Gary, was awesome. Helped me get a great quote after I recently purchased a new car, and the insurance I already had, doubled in price with a new quote. I appreciate him getting me a rate that was close to what I already was paying. Shouts out to the G man!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gary was able to help you find a great quote and keep your insurance costs manageable after your recent car purchase. We'll be sure to pass along your shout-out to the G man himself! If you ever need anything else, don't hesitate to reach out. Safe driving!"
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mary

December 23, 2025

5  out of  5
rating by mary
"Ben was so helpful today answered all my questions quickly it was a easy process"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ben was able to assist you quickly and make the process easy. If you have any more questions or need further help, feel free to reach out!"
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Amor Cagampang

December 23, 2025

5  out of  5
rating by Amor Cagampang
"I am in the process of moving to Ohio and called Doug Zeigler's State Farm office to obtain Renter's Insurance. Steve Brunner (State Farm Agent) was the one who assisted me in this process. He was very professional, friendly and provided "user friendly' information regarding the different options for renter's insurance. He made it very easy and smooth and we were able to complete the entire transaction within an hour. Excellent service! I would recommend Steve Brunner to anyone in need of insurance. Thank you for your help Steve!"
We responded:
"Amor, Thank you so much for your wonderful feedback! We're delighted to hear that Steve provided you with professional and friendly service, making the process of obtaining renter's insurance easy and smooth. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thanks again for choosing Doug Zeigler's State Farm office!"
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Pat Vanburen

December 22, 2025

5  out of  5
rating by Pat Vanburen
"Jen was very helpful and assisted me in making my payment. Very pleasant lady"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Marshall Moore

December 19, 2025

5  out of  5
rating by Marshall Moore
"Gary is a great guy hekped me save almost 260 dollars very east to talk too n nakes it a interesting conversation woukd deal with him 100x over just cuz he nade it his iwn"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gary was able to help you save and made the experience enjoyable. We'll be sure to pass along your compliments to him. We look forward to working with you again anytime!"
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Shellie Travis

December 18, 2025

5  out of  5
rating by Shellie Travis
"Paula has been so very helpful during a very difficult time in my life. She did a great job getting everything taken care of for me and in a very timely manor."
We responded:
"Thank you for your heartfelt feedback. We're so glad that Paula was able to support you during this challenging time and provide timely assistance. Your kind words mean a lot to us, and we're here for you whenever you need us."
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Jacob Cunningham

December 18, 2025

5  out of  5
rating by Jacob Cunningham
"Paula and the team are great and very thorough and friendly! Great experience! No complaints!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Paula and the team provided you with a thorough and friendly experience. We truly appreciate your feedback and look forward to assisting you again in the future!"
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hamodeh karasneh

December 17, 2025

5  out of  5
rating by hamodeh karasneh
"Gary One of the best Insurance agents"
We responded:
"Thank you for your fantastic compliment! We're proud to have Gary on our team and glad to hear he provided you with excellent service. If you ever need any assistance, we're here to help!"
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Sharon Bishop

December 17, 2025

5  out of  5
rating by Sharon Bishop
"Very professional and courteous treatment!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear you experienced professional and courteous service. We appreciate your support and look forward to serving you again!"
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Rick Kilb

December 17, 2025

5  out of  5
rating by Rick Kilb
"Working with Gary for auto and property coverage was great. Gary is knowledgeable, easy to work with and has a good personality."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gary provided you with knowledgeable and personable service for your auto and property coverage. We appreciate your trust and look forward to continuing to assist you in the future!"